Información de contacto

Welcome to Puripets.

Got questions about your order, your fountain, or your pet's hydration? We're here to help — always with honesty, care, and within 24 hours.

Keeping your pet happily hydrated should be simple. If anything's unclear, just reach out — we're glad to help.

Live Chat

Need help? Use the Live Chat option in the bottom-right corner of your screen. Our team is available Monday–Friday, 9:00–18:00 (CET).

Email Us

For any questions, feedback, or support requests, please email us at hola@getpuripets.com.

Or contact us using the form below — we'll get back to you within 24 hours.